"Dear SafeGuard America,
I am writing this letter to inform you of the professional and outstanding staff you have representing your company. On July 31, 2012, I had a security system installed at my home in Alabama. The technician who installed the system arrived promptly at the time agreed upon and began to inform my husband and I of the advantages of installing a security system and the benefits of the GE system. I have been in law enforcement for 20 years having recently retired and was skeptical of the statements being made. However, your technician put on a performance of your system and your company's commitment to its customers that was beyond reproach. He installed the system in a minimal amount of time and when he instructed my husband and I in the use of the system, was knowledgeable and thorough. We did not have any problems or concerns. This employee goes far beyond to ensure that his customers understand their system, and thoroughly explained all paperwork involved with the transaction.
I must say that you have a gem of an employee. I worked in the Law Enforcement field and have to say that it is not easy for me to trust is an understatement. However, this young man should be used as a model for your company's other employees. His can do and will do attitude will ensure he goes far in your company."
F. Thomas - Protected Since: 2012
"Dear Safeguard America,
Your technician was very pleasant, he explained the options available to us and cleaned up after himself. I hope the system is never called into play, but now we have it just in case."
B. Lewter - Protected Since: 2012
"Safeguard America installed a security system in my home. The technician was very professional, courteous and very friendly. My wife and I enjoyed the experience vey much."
W. Clark, Protected Since: 2015
"I am writing this letter to tell you about my experience with your technician. He was very professional in his explanation of the system and how it works. I feel safer now that I have this alarm system in my home. I live alone now and I have peace of mind knowing that I will be alerted should anyone try to break in. He also explained in detail how my medical alert system works and how someone would answer my call for help if needed. I am glad I accepted this free offer and hopefully I won't have to use it."
J. Smith - Protected Since: 2012
Thank you so much for providing a great service to my mom. We already feel more secure. The technician was absolutely fantastic at installing and explaining the system. He was very professional and enthusiastic about his job."
V. Sullivan - Protected Since: 2012
"To whom it may concern,
I recently had an alarm system installed at my home, the technician was very professional in installing the system and knowledgeable. I highly recommend this company to anyone desiring a home security system."
T. Hall - Protected Since: 2012
"Your technician was very courteous, hard worker and a delight to have here to explain all the features. I'm sure everything will be well as the technician explained everything. Being 82 your technician made sure I understood how to use the system. He is a very special gentleman, Thank you. Bless you all with a fine job for the public."
M. Lee - Protected Since: 2012
"Thank you so much for sending your technician my way. We have needed this service for so long. I have fallen twice in my yard and had surgery on my shoulders. Your technician has been so friendly and courteous and the equipment is great. We feel so much safer. My husband has has feared problems and I have COPD due to chemical exposure."
A. Eddy - Protected Since: 2012
"Thank you for the quick and convenient security system that was installed today. The system is extremely easy to utilize and most importantly, my family feels safe to leave our house knowing we are protected 24/7 by SafeGuard America. I will highly recommend your company to all of my friends and family."
L. Bruno - Protected Since: 2012
"To whom it may concern with SafeGuard America,
I am very glad to get this system it relieves my mind quite a bit as crime is raging more & more every day. I'm sure I'm gonna feel so much more protected as I've had people knocking on my door at all times of the night & harassing me. I already had the medical alert system but I feel as if I need it I will have it. The technician that installed this equipment was very nice, polite and seemed very efficient. Thanks for welcoming me into the SafeGuard America family."
V. Goodwin - Protected Since: 2012
"To whom it may concern,
Your technician installed the GE Security System at our home today. He was very nice and polite during this time. He gave us very good instructions about how to work the system and answered all our questions even tho he had to repeat some information. He was very patience and kind. We feel very safe and secure now with our alarm system installed. The technician was a very pleasant young man and we felt very comfortable having him in our home."
C. Grimsley - Protected Since: 2012
"To SafeGuard America,
Your technician did a very good job. I feel much safer with this system and he took the time to make me feel safe and made sure that I understood the system."
L. Greene - Protected Since: 2012
"We had an alarm system installed today, also a fire/smoke communicator. My husband is paralyzed and has been concerned for a while about the safety of our family. The choices of systems was overwhelming, but we are so pleased with your service. I can't say enough good things about your technician. His concern for our safety and happiness with the system was touching. He was very knowledgeable about the equipment and the services offered. While he was installing our system my son in law came over to help me move a sofa out since I am getting a new one early in the morning. As soon as I told my son in law where to move it, your technician jumped right in and helped him carry it out for me. This wasn't something he had to do but didn't hesitate to help us. That really says a lot about him and the company he is employed by. We are so pleased with your company but even more with the technicians service. Thanks so much!!!"
M. Millwood - Protected Since: 2012
"Safeguard America's work was excellent and the technician even picked up after he was done. He checked everything to ensure the system is working properly before he left"B. Williams, Protected Since: 2015
"To whom it may concern,
We are very pleased with the job that your technician did. He showed such positive concern for his work and pleasing his customers. He did a great job. You should be pleased to have him as part of your team."
M. Reynolds - Proctected Since: 2011
"The installer did a very good job. He was very quick and thorough. He also answered all of my questions."
P. McDonald, Protected Since: 2015
"To whom it may concern:
Your technician installed the GE Alarm System in my home and he did an excellant job. He was very professional and informative."
O. Reese - Protected Since: 2011
"To whom it may concern,
This letter is to inform you that I am extremely satisfied from your alarm technician. His customer service was above and beyond our expectations. His knowledge of the system is great. He also made additional recommendations for additional safety features the we will consider. Thanks to your technician, I will certainly recommend your company to my friends and family."
T. Echevarria - Protected Since: 2012